• If you have questions about your order, the ordering process, online proofs, or any customer service issues, please contact Customer Service.

• If you need information about our services, would like to hire us for an event or have any sales related question, please contact our Sales Department.

• If you have any Greek specific questions, please contact our Greek Coordinator.

For technical questions or problems concerning the Website, please contact our Webmaster. (Please note the Webmaster can only answer or resolve website specific concerns and will not be able to help you with sales, ordering or customer service issues.) 

Although, we don't anticipate any difficulties with the website, occasionally our customers do find problems. Quick Resolution of these has helped us tremendously to make your experience at FreezeFrameFoto.com an even more enjoyable one. If you encounter a problem with the website, please include the following information:

• Detailed description of the situation. (Where you were at, what you were doing etc.)

• Name and version of the web browser you are using. (i.e.. Internet Explorer 5.5, AOL 6.0 etc.)

• AND, if you received an error message, please include the error message information.

There are many factors that could cause problems, and this information is very useful in helping us resolve them quickly and efficiently. Thank you